JJ
Johnathan J
1 reviews | Active since Aug 2019
07 Nov 2022, 13:48
DHL bad customer service
Worst customer service i have experienced, and to top it all off my package says its been delivered but that is not true, very unhappy customer i paid a fair amount of money to send this package ...:(
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DHL Express's replyOfficial
07 Nov 2022, 15:13Dear Johnathan James,
Thank you for bringing this matter to our attention
We apologise for the inconvenience this may have caused and assure you of our best efforts to rectify the matter as soon as possible.
We acknowledge the receipt of your complaint and are attending to this with the relevant department .
We assure you of our best Services at all times and will revert to you within the next 2 hours
Thank you.
DHL Customer Care Department ZA | DHL Express )
DHL International (Pty) Ltd t/a DHL Express
DHL House
Fabriek & Van Acht Rd, Isando
1600, Gauteng
South Africa
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DHL Express's reply07 Nov 2022, 15:13
Official
Dear Johnathan James,
Thank you for bringing this matter to our attention
We apologise for the inconvenience this may have caused and assure you of our best efforts to rectify the matter as soon as possible.
We acknowledge the receipt of your complaint and are attending to this with the relevant department .
We assure you of our best Services at all times and will revert to you within the next 2 hours
Thank you.
DHL Customer Care Department ZA | DHL Express )
DHL International (Pty) Ltd t/a DHL Express
DHL House
Fabriek & Van Acht Rd, Isando
1600, Gauteng
South Africa
***