DHL - Amazing Tumi Kekama
DHL is invariably extremely frustrating , however it depends on the individual. I have been arguing and ignored by DHL employees since 16 October, even by the head of client's service, until I spoke to Tumi Kekama this morning. How rewarding to see that there are still professional employees left at DHL. She is amazingly professional and friendly. She should be promoted to Head of Clients Services.
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Replies (2)
DHL Express's replyOfficial
21 Oct 2020, 13:57 Dear Clara ,
Thank you for taking the time to inform us of the great Service you received from Nicolas.
It is always a pleasure to receive such positive feedback from our Customers. I will forward your compliment to Tumi’s line manager to ensure that she receives the recognition she deserves.
Thank you using DHL Express and we sincerely appreciate your patronage.
Thank you. Kind Regards, On behalf of the MD office. Busisiwe Sithole
Thank you for taking the time to inform us of the great Service you received from Nicolas.
It is always a pleasure to receive such positive feedback from our Customers. I will forward your compliment to Tumi’s line manager to ensure that she receives the recognition she deserves.
Thank you using DHL Express and we sincerely appreciate your patronage.
Thank you. Kind Regards, On behalf of the MD office. Busisiwe Sithole
DHL Express's reply21 Oct 2020, 13:57
Official
Dear Clara ,
Thank you for taking the time to inform us of the great Service you received from Nicolas.
It is always a pleasure to receive such positive feedback from our Customers. I will forward your compliment to Tumi’s line manager to ensure that she receives the recognition she deserves.
Thank you using DHL Express and we sincerely appreciate your patronage.
Thank you. Kind Regards, On behalf of the MD office. Busisiwe Sithole
Thank you for taking the time to inform us of the great Service you received from Nicolas.
It is always a pleasure to receive such positive feedback from our Customers. I will forward your compliment to Tumi’s line manager to ensure that she receives the recognition she deserves.
Thank you using DHL Express and we sincerely appreciate your patronage.
Thank you. Kind Regards, On behalf of the MD office. Busisiwe Sithole
DHL Express's replyOfficial
22 Oct 2020, 12:04Dear Clara ,
Thank you for taking the time to inform us of the great Service you received from Tumi Kekana
It is always a pleasure to receive such positive feedback from our Customers. I have forwarded your compliment to Tumi’s line manager to ensure that she receives the recognition she deserves.
Thank you using DHL Express and we sincerely appreciate your patronage.
Thank you. Kind Regards, On behalf of the MD office. Busisiwe Sithole
DHL Express's reply22 Oct 2020, 12:04
Official
Dear Clara ,
Thank you for taking the time to inform us of the great Service you received from Tumi Kekana
It is always a pleasure to receive such positive feedback from our Customers. I have forwarded your compliment to Tumi’s line manager to ensure that she receives the recognition she deserves.
Thank you using DHL Express and we sincerely appreciate your patronage.
Thank you. Kind Regards, On behalf of the MD office. Busisiwe Sithole