DHL
Have order a jacket from UK and DHL sent me a invoice that cost more than i have ordered.i was not having any idea that DHL is the one that is going to deliver for me.I call them and they said the delivery is already in their DHL Pretoria and the more charges are from SARS.So now they are threatening me that the order will stay there and SARS will keep on charging me penalty fee.Has anyone experience something like this.
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Replies (2)DHL Express's replyOfficial
05 Jun 2020, 08:10Dear Jacqueline,
Thank you for your post. On behalf of DHL Express, I would like to apologize for the undoubted inconvenience caused.
We have received your complaint. Kindly expect an email from me shortly. I do need your waybill number to look into the matter and get it resolved.
Kind Regards, Avery VisagieCustomer Care Executive ZA | DHL Express
Thank you for your post. On behalf of DHL Express, I would like to apologize for the undoubted inconvenience caused.
We have received your complaint. Kindly expect an email from me shortly. I do need your waybill number to look into the matter and get it resolved.
Kind Regards, Avery VisagieCustomer Care Executive ZA | DHL Express
DHL Express's reply05 Jun 2020, 08:10
Official
Dear Jacqueline,
Thank you for your post. On behalf of DHL Express, I would like to apologize for the undoubted inconvenience caused.
We have received your complaint. Kindly expect an email from me shortly. I do need your waybill number to look into the matter and get it resolved.
Kind Regards, Avery VisagieCustomer Care Executive ZA | DHL Express
Thank you for your post. On behalf of DHL Express, I would like to apologize for the undoubted inconvenience caused.
We have received your complaint. Kindly expect an email from me shortly. I do need your waybill number to look into the matter and get it resolved.
Kind Regards, Avery VisagieCustomer Care Executive ZA | DHL Express
's updateReviewer Update
08 Jun 2020, 06:26***
's update08 Jun 2020, 06:26
Reviewer Update
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