eK
erik K
1 reviews | Active since Oct 2018
05 Oct 2018, 17:28
DHL
Goods in on 19th Sept. Payment of DHL invoice made within a day of receipt. Goods still not cleared. The only time they respond is when I call them. An unmitigated disaster. Use any other company but do not use dhl ..... D = disaster H = horrific L = lousy, lousy, lousy
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DHL Express's replyOfficial
05 Oct 2018, 17:50Dear Erik
I would like to sincerely apologise about the way your clearance has been handled thus far.
I will ensure that this case is escalated to our compliance manager and ensure that it gets the priority it deserves.
Kind Regards
Nosicelo Manentsa
Customer Care Executive
Best regards,
DHL Express's reply05 Oct 2018, 17:50
Official
Dear Erik
I would like to sincerely apologise about the way your clearance has been handled thus far.
I will ensure that this case is escalated to our compliance manager and ensure that it gets the priority it deserves.
Kind Regards
Nosicelo Manentsa
Customer Care Executive
Best regards,