Devan contatcted me and never tried again

Hi, Devan you have tried to contact me and you never came back to me again. You have called meb and just when the call was answered the call was dropped. In return my wife called back twice asking to speak to you specifically and the useless agents at DHL just past the call around to their buddys, even though they have been asked to speak to a specific person. Are you really in customer relations or are you just a stand in, as your service do not relate to that, you are suppose the Face of the Company. Back to my problem now, I have send you an email yesterday and asked you to try and call me, but no response whatsoever, do you not have a answer for me. Your company did not give 1 courtesy call or made me feel at ease about my package.

You have not informed me personally what you are doing next with my shipment but I have a feeling DHL will come back and say i need to pay more money. Why am I not getting my goods, because your staff thinks that it is ****. You tell me, why would i spend more than 15000ZAR on 12 pairs of shoes shipped out of USA. I might as well went to Bellville in Cape Town and pay 300ZAR per pair of shoes and they are selling it right next door to SARS. But you are probably sending my item for verification and will ask me to pay later on, which i wou'nt. I stiil want to know from you what is happening with my stuff, and this will be my point of contact.