Delivery of parcel

Item: DHL Express
Rating: 1
Author: Palesa M

I made a purchase at Michael Kors on 29 November 2024, and according to DHL my parcel had to be delivered on 6 December end of day. Today is the 13th of December and I still haven’t received my parcel. The third party courier company being used is extremely terrible. Please change your courier service!!!! I don’t know how many times I’ve called you guys with no informative answers!

Helpful (0)

Replies (1)

DHL Express's replyOfficial

13 Dec 2024, 16:17

Dear Palesa

Thank you for bringing this matter to our attention

We apologise for the inconvenience this may have caused and assure you of our best efforts to rectify the matter as soon as possible.

We acknowledge the receipt of your complaint and are attending to this with the relevant department .

We assure you of our best Services at all times .

Best Regards,

DHL Customer Care department

DHL Express's reply13 Dec 2024, 16:17

Official

Dear Palesa

Thank you for bringing this matter to our attention

We apologise for the inconvenience this may have caused and assure you of our best efforts to rectify the matter as soon as possible.

We acknowledge the receipt of your complaint and are attending to this with the relevant department .

We assure you of our best Services at all times .

Best Regards,

DHL Customer Care department