JW
Janie W

1 reviews | Active since May 2019

06 Apr 2020, 20:09

Delivery despite global outbreak

During a very trying time of international outbreak of Covid-19/Corona Virus, DHL international managed to collect a parcel from Shanghai and Deliver to South Africa in approximately 8 days. This at a time when shipping out of China and into South Africa was, for all purposes, already closed.

Thank you, DHL, for your continued serviced amidst the Covid-19 outbreak.

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Replies (1)
DHL Express
DHL Express's reply07 Apr 2020, 13:01
Official
Dear Janie,
Thank you so much for posting to DHL Express and taking the time to compliment us on the Brilliant Service received .
We love to receive such Fantastic feedback from our Customer's .
I attempted to contact you , but was unsucessful so I left a detailed voice message .
We are very interested in the details pertaining to this compliment - Would you be so kind as to send those through to me ?
Thank you again for the Kind note and the "applause" .
If there is anything else , please feel free to contact me on the details below and I will gladly assist.
Kind Regards, Buhle SekoboaneCustomer Care Executive ZA | DHL Express DHL International (Pty) Ltd t/a DHL ExpressDHL HouseFabriek & Van Acht Rd, Isando1600, GautengSouth Africa