MK
Michelle K
1 reviews | Active since Dec 2022
13 Apr 2026, 13:43
Delayed collection
Good day Im not happy with Dhl on the 10 april my package was suppose to be collected later on i call the package has been assigned to ram. Since morning i habe been calling nothing is been done still waiting for package to be collected 13 April 13:34
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Replies (1)
DHL Express's replyOfficial
13 Apr 2026, 15:53Good day Michelle,
Thank you for taking my call.As discussed telephonically, please be advised that the third‑party courier has been contacted, and we are awaiting further details. I have opened a case under case number CS***5, under which all required updates and information will be provided shortly.
Thank you for your patience and understanding.
Customer Care team ZA
DHL International Pty Ltd t/a DHL Express
Waterfall Logistics Precinct
Pretoria Main Road
Waterfall City
Midrand, 2090
Gauteng
South Africa
***
Thank you for taking my call.As discussed telephonically, please be advised that the third‑party courier has been contacted, and we are awaiting further details. I have opened a case under case number CS***5, under which all required updates and information will be provided shortly.
Thank you for your patience and understanding.
Customer Care team ZA
DHL International Pty Ltd t/a DHL Express
Waterfall Logistics Precinct
Pretoria Main Road
Waterfall City
Midrand, 2090
Gauteng
South Africa
***
DHL Express's reply13 Apr 2026, 15:53
Official
Good day Michelle,
Thank you for taking my call.As discussed telephonically, please be advised that the third‑party courier has been contacted, and we are awaiting further details. I have opened a case under case number CS***5, under which all required updates and information will be provided shortly.
Thank you for your patience and understanding.
Customer Care team ZA
DHL International Pty Ltd t/a DHL Express
Waterfall Logistics Precinct
Pretoria Main Road
Waterfall City
Midrand, 2090
Gauteng
South Africa
***
Thank you for taking my call.As discussed telephonically, please be advised that the third‑party courier has been contacted, and we are awaiting further details. I have opened a case under case number CS***5, under which all required updates and information will be provided shortly.
Thank you for your patience and understanding.
Customer Care team ZA
DHL International Pty Ltd t/a DHL Express
Waterfall Logistics Precinct
Pretoria Main Road
Waterfall City
Midrand, 2090
Gauteng
South Africa
***