mP
mosima P

1 reviews | Active since Feb 2017

10 Feb 2017, 19:44

delayed bad services

<p>ive been waiting for my parcel for 3 weeks now they keep asking for my proof of purchase which ive sent and never coming back to me...</p>

0
Replies (1)
DHL Express
DHL Express's reply13 Feb 2017, 10:04
Official

Good morning Mosima,

I would like to apologise for the delay an inconvenience caused with the Customs clearance of your shipment.

Please be advised that the shipment is currently pending clearance and I will call to confirm once it has been released and delivery will be arranged.

Please kindly refer to the email provided above for further communication.

Kind Regards

Charmaine Ram

Customer Care Executive

DHL Express

Best regards,