MH
Mpho H
1 reviews | Active since Sept 2011
08 Oct 2021, 22:37
Delay for no reason to get parcel
I am still waiting for my parcel and they keep saying they have sent me a form which is not in my inbox 😰😰
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DHL Express's replyOfficial
09 Oct 2021, 10:10Dear Mpho, I trust this mail finds you well and safe. Thank you for bringing this matter to our attention, I sincerely apologise for the manner in which this has been handled. I can assure you we at DHL, take great pride in ensuring our customers have a satisfying experience with our services. Please allow me a chance to investigate this with further and I will revert to you with updates 11.10 Thank you.
DHL Customer Care departme- ZA | DHL Express DHL International (Pty) Ltd t/a DHL Express DHL House Fabriek & Van Acht Rd, Isando 1600, Gauteng South Africa *** www.dhl.com
DHL Customer Care departme- ZA | DHL Express DHL International (Pty) Ltd t/a DHL Express DHL House Fabriek & Van Acht Rd, Isando 1600, Gauteng South Africa *** www.dhl.com
DHL Express's reply09 Oct 2021, 10:10
Official
Dear Mpho, I trust this mail finds you well and safe. Thank you for bringing this matter to our attention, I sincerely apologise for the manner in which this has been handled. I can assure you we at DHL, take great pride in ensuring our customers have a satisfying experience with our services. Please allow me a chance to investigate this with further and I will revert to you with updates 11.10 Thank you.
DHL Customer Care departme- ZA | DHL Express DHL International (Pty) Ltd t/a DHL Express DHL House Fabriek & Van Acht Rd, Isando 1600, Gauteng South Africa *** www.dhl.com
DHL Customer Care departme- ZA | DHL Express DHL International (Pty) Ltd t/a DHL Express DHL House Fabriek & Van Acht Rd, Isando 1600, Gauteng South Africa *** www.dhl.com