A
Archibald
1 reviews | Active since Aug 2026
20 Aug 2026, 14:34
Cythia Muller from C...
Cythia Muller from Customer service helped me greatly/ professionally She made impossible possible that other people couldn’t assist me after many day of struggling she made it possible to track my parcel it was stuck for many days without any professional help from your team They were not helpful and lack training
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Replies (1)
DHL Express's replyOfficial
21 Aug 2026, 08:23Dear Archibald
Thank you for taking out the time to compliment Cynthia's service.
We are delighted that she could assist you and that the experience was efficient and seamless. We will ensure that Cynthia ais recognized for this phenomenal 5-star rating.
Thank you for your business and if there is anything we can assist with please do not hesitate to contact us again.
Kind Regards,
Customer Care Team ZA | DHL Express ZA | DHL Express
DHL International Pty Ltd t/a DHL Express
Waterfall Logistics Precinct,
Pretoria Main Road,
Waterfall City,
Midrand, 2090
Gauteng
South Africa
***
Thank you for taking out the time to compliment Cynthia's service.
We are delighted that she could assist you and that the experience was efficient and seamless. We will ensure that Cynthia ais recognized for this phenomenal 5-star rating.
Thank you for your business and if there is anything we can assist with please do not hesitate to contact us again.
Kind Regards,
Customer Care Team ZA | DHL Express ZA | DHL Express
DHL International Pty Ltd t/a DHL Express
Waterfall Logistics Precinct,
Pretoria Main Road,
Waterfall City,
Midrand, 2090
Gauteng
South Africa
***
DHL Express's reply21 Aug 2026, 08:23
Official
Dear Archibald
Thank you for taking out the time to compliment Cynthia's service.
We are delighted that she could assist you and that the experience was efficient and seamless. We will ensure that Cynthia ais recognized for this phenomenal 5-star rating.
Thank you for your business and if there is anything we can assist with please do not hesitate to contact us again.
Kind Regards,
Customer Care Team ZA | DHL Express ZA | DHL Express
DHL International Pty Ltd t/a DHL Express
Waterfall Logistics Precinct,
Pretoria Main Road,
Waterfall City,
Midrand, 2090
Gauteng
South Africa
***
Thank you for taking out the time to compliment Cynthia's service.
We are delighted that she could assist you and that the experience was efficient and seamless. We will ensure that Cynthia ais recognized for this phenomenal 5-star rating.
Thank you for your business and if there is anything we can assist with please do not hesitate to contact us again.
Kind Regards,
Customer Care Team ZA | DHL Express ZA | DHL Express
DHL International Pty Ltd t/a DHL Express
Waterfall Logistics Precinct,
Pretoria Main Road,
Waterfall City,
Midrand, 2090
Gauteng
South Africa
***