RR
Rambodos R
1 reviews | Active since Mar 2009
06 Nov 2024, 12:45
Customs invoices not being sent, client has to chase for it and wait on the like for ages!
How come when sending a message to customer service, it says "Your message to customerservices_at*** has been blocked. See technical details below for more information" ?
Also why does DHL in SA not send the client the Global Imaging Documents after the client has already paid the invoice?
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Replies (2)RR
Rambodos R's updateReviewer Update
06 Nov 2024, 15:35Thank you for the phone call.
So my two complaints are as follows, FedEx, UPS and other companies always submit Customs documents and proper invoices sometimes called "ActiveReports". When you email your client the PayGate amount, you only include the vendor's invoice but not the customs documents. The client has to chase you by phone or email to get these documents.
Also when I tried to email you today, the email returned as a blocked recipient (spam-like).
Time to get jacked-up guys or else you will be left behind by the competition.
So my two complaints are as follows, FedEx, UPS and other companies always submit Customs documents and proper invoices sometimes called "ActiveReports". When you email your client the PayGate amount, you only include the vendor's invoice but not the customs documents. The client has to chase you by phone or email to get these documents.
Also when I tried to email you today, the email returned as a blocked recipient (spam-like).
Time to get jacked-up guys or else you will be left behind by the competition.
RR
Rambodos R's update06 Nov 2024, 15:35
Reviewer Update
Thank you for the phone call.
So my two complaints are as follows, FedEx, UPS and other companies always submit Customs documents and proper invoices sometimes called "ActiveReports". When you email your client the PayGate amount, you only include the vendor's invoice but not the customs documents. The client has to chase you by phone or email to get these documents.
Also when I tried to email you today, the email returned as a blocked recipient (spam-like).
Time to get jacked-up guys or else you will be left behind by the competition.
So my two complaints are as follows, FedEx, UPS and other companies always submit Customs documents and proper invoices sometimes called "ActiveReports". When you email your client the PayGate amount, you only include the vendor's invoice but not the customs documents. The client has to chase you by phone or email to get these documents.
Also when I tried to email you today, the email returned as a blocked recipient (spam-like).
Time to get jacked-up guys or else you will be left behind by the competition.
DHL Express's replyOfficial
06 Nov 2024, 15:51 Dear Rambodos Ra
The above is noted. I will continue our communications via emails.
The above is noted. I will continue our communications via emails.
Kind Regards,
DHL Express Customer care department
DHL Express's reply06 Nov 2024, 15:51
Official
Dear Rambodos Ra
The above is noted. I will continue our communications via emails.
The above is noted. I will continue our communications via emails.
Kind Regards,
DHL Express Customer care department