Customs Border Control Unit ******* DHL/ARAMEX
<p>I bought hair weaves in hong kong and was delivered in customs then i was demanded a duties money to be paid while my parcel was already paid shipping and tax ,the they elease my parcel but my parcel inside was not what as i expected they have ****** half of my bundle of hair.Showing the weigh bill 0.5kg not even one bundle of hair wigh that ,this people are so unproffessional and ******* .DHL AND SOUTH AFRICAN CUSTOMS SUCKS ,VERY BAD ATTITUDE.</p>
Good morning Prudence,
I am sorry that your experience prompted you to contact us with a complaint. We apologise for the inconvenience and frustration this has caused you.
Could you please provide me with the airway bill number for your shipment so I can conduct an investigation to confirm what transpired with the missing items you have mentioned.
Please refer to your email for further communication.
Kind regards
Charmaine Ram
Customer Care Executive
DHL Express
Good morning Prudence,
I am sorry that your experience prompted you to contact us with a complaint. We apologise for the inconvenience and frustration this has caused you.
Could you please provide me with the airway bill number for your shipment so I can conduct an investigation to confirm what transpired with the missing items you have mentioned.
Please refer to your email for further communication.
Kind regards
Charmaine Ram
Customer Care Executive
DHL Express