AU
Amka U

1 reviews | Active since Oct 2026

14 Oct 2026, 12:09

Customer care executive = Great however Customs = not impressed

Smanga was excellent in assisting me and providing continuous communication and assisting with my parcel being released and delivered. Thank you!!

As for customs department and their inspectors - we as long standing customers are HIGHLY disappointed and disgusted in the 2wk delay

0
Replies (1)
DHL Express
DHL Express's reply14 Oct 2026, 13:58
Official

Dear Amka

Thank you for taking out the time to complement Smanga's service.

We are delighted that he could assist you and that the experience was efficient and seamless. We will ensure that Smanga is recognized for this phenomenal 5-star rating.

 Thank you for your business and if there is anything we can assist with, please do not hesitate to contact us again.

Kind Regards,

Customer Care Team ZA | DHL Express ZA | DHL Express

DHL International Pty Ltd t/a DHL Express 

Waterfall Logistics Precinct,

Pretoria Main Road,

Waterfall City,

Midrand, 2090

Gauteng

South Africa