VM
Victor M

1 reviews | Active since Jun 2020

24 Mar 2026, 18:18

Customer Care

I would like to sincerely thank Sade Eiman for the outstanding support she provided regarding my delayed delivery. Despite the frustration of the situation, Sade handled everything with professionalism, patience, and genuine care. She kept me informed, reassured me throughout the process, and went above and beyond to assist in resolving the issue.

Her excellent communication and commitment to customer satisfaction truly made a stressful experience much easier to handle. DHL is fortunate to have such a dedicated and compassionate Customer Care Executive on their team.

Thank you once again, Sade, for your exceptional service!

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Replies (1)
DHL Express
DHL Express's reply25 Mar 2026, 09:21
Official
 Good day  Victor , 

Thank you very much for your kind words regarding  Sade . 

We are glad to hear such positive feedback about our team, and we will be sure to share your compliment with  Sade and the rest of the team as well. 

Thank you for choosing DHL. 

Customer Care team ZA 
DHL International Pty Ltd t/a DHL Express 
Waterfall Logistics Precinct
Pretoria Main Road
Waterfall City
Midrand, 2090
Gauteng
South Africa
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