1 reviews | Active since Sept 2012
Custom Clearance
<p>Will never use DHL again. 7 days to deliver a package and you still arrssing me for payment after I told you I paid 5 days ago. Useless will never use you in my life again.</p>
Good afternoon Pieter,
Tried calling you to no avail.
I do apologize for the experience you have had with our company. I understand that this incident has been a great disappointment to you and I assure you that this matter has not been taken lightly and is in no way reflective of the level of service that DHL Express prides itself in.
Could you please provide me with your account number so I can get our Finance department to assist accordingly. I will send you an email so you can forward the details to me.
Kind regards,
Charmaine Ram
Customer Care Executive
Best regards,
Good afternoon Pieter,
Tried calling you to no avail.
I do apologize for the experience you have had with our company. I understand that this incident has been a great disappointment to you and I assure you that this matter has not been taken lightly and is in no way reflective of the level of service that DHL Express prides itself in.
Could you please provide me with your account number so I can get our Finance department to assist accordingly. I will send you an email so you can forward the details to me.
Kind regards,
Charmaine Ram
Customer Care Executive
Best regards,
Pathetic
Pathetic