hB
herman B
1 reviews | Active since Oct 2009
18 May 2019, 12:25
******** *****s
******** *******
-- they don't deliver -- they don't let you know that your product will not be delivered, already paid them R670 to clear customs and they were supposed to deliver a month ago on the 15th, nothing -- no reply no nothing from them.
No communication, no follow up.
I had to hold 30 minutes on the phone with no result.
I have emailed more than 10 times with no replies, not even one!
Helpful (0)
Replies (1)0
Replies (1)DHL Express's replyOfficial
18 May 2019, 14:16Dear Herman
I would like to sincerely apologise about the delay in getting your shipment delivered, may you please advise me the waybill number so that I can assist you further.
Regards
Nosicelo Manentsa
Customer Care Executive
I would like to sincerely apologise about the delay in getting your shipment delivered, may you please advise me the waybill number so that I can assist you further.
Regards
Nosicelo Manentsa
Customer Care Executive
DHL Express's reply18 May 2019, 14:16
Official
Dear Herman
I would like to sincerely apologise about the delay in getting your shipment delivered, may you please advise me the waybill number so that I can assist you further.
Regards
Nosicelo Manentsa
Customer Care Executive
I would like to sincerely apologise about the delay in getting your shipment delivered, may you please advise me the waybill number so that I can assist you further.
Regards
Nosicelo Manentsa
Customer Care Executive
