hB
herman B

1 reviews | Active since Oct 2009

18 May 2019, 12:25

******** *****s

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-- they don't deliver -- they don't let you know that your product will not be delivered, already paid them R670 to clear customs and they were supposed to deliver a month ago on the 15th, nothing -- no reply no nothing from them.

No communication, no follow up.

I had to hold 30 minutes on the phone with no result.

I have emailed more than 10 times with no replies, not even one!

0
Replies (1)
DHL Express
DHL Express's reply18 May 2019, 14:16
Official
Dear Herman

 I would like to sincerely apologise about the delay in getting your shipment delivered, may you please advise me the waybill number so that I can assist you further.

Regards
Nosicelo Manentsa
Customer Care Executive