Courier service NZ - SA

<p>On the 3rd February 2017 my daughter droped a parcel at DHL NZ offices and paid them $NZ90 (about R900) on the basis that the parcel would be delivd on the 6th February 2017 in SA. The parcel contained two small items of womens clothing and some Green Lipped Muscle oil tablets that my wife used for relief of chronic athritis in her fingers. It is now the 1st April 2017 and the parcel still has not been delivered. We have been in contact with DHL on a number of occasions, we have been asked to fill in forms for customs and DHL have lost them, Jaco Maree has promised 'delivery tomorrow' so many times my wife has lost count. We do know that the parcel is in DHL hands, if it was ever held up at customs. I personally spoke to Jaco this morning, he was going to 'escalate the matter to his boss' and phone me back. It is 21h30 and I am still waiting!!</p> <p>Should one really pay for this type of service (not), especially R900!!!</p> <p>I'd like to hear from DHL International. </p>