mC
michael C
1 reviews | Active since Jan 2017
12 Aug 2019, 15:45
Courier package hasn't left the shop after 3 days!!!!!!!!!!!
Took a package in for delivery by DHL. 3 days later and the package is still sitting at 3at1?!?!?!?!? Hasn't even been collected yet!
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DHL Express's replyOfficial
12 Aug 2019, 18:10Dear Michael cohen, Thank you for contacting DHL Express . We apologise regarding the manner in which this matter was handled . Due to DHL not being fully operational on Weekends and Public Holiday – This consignment was scheduled to take on the next working day – 12/08/2019. I have confirmed that parcel was successfully collected this afternoon and is currently on transit Regards,Ms Buhle Sekoboane
Customer Care Executive Office DHL Express – South Africa
DHL House
Cnr: Fabriek and Van Acht Streets
Isando, Gauteng, 1600
Customer Care Executive Office DHL Express – South Africa
DHL House
Cnr: Fabriek and Van Acht Streets
Isando, Gauteng, 1600
DHL Express's reply12 Aug 2019, 18:10
Official
Dear Michael cohen, Thank you for contacting DHL Express . We apologise regarding the manner in which this matter was handled . Due to DHL not being fully operational on Weekends and Public Holiday – This consignment was scheduled to take on the next working day – 12/08/2019. I have confirmed that parcel was successfully collected this afternoon and is currently on transit Regards,Ms Buhle Sekoboane
Customer Care Executive Office DHL Express – South Africa
DHL House
Cnr: Fabriek and Van Acht Streets
Isando, Gauteng, 1600
Customer Care Executive Office DHL Express – South Africa
DHL House
Cnr: Fabriek and Van Acht Streets
Isando, Gauteng, 1600