NM
Noni M
1 reviews | Active since Jul 2020
31 Jul 2020, 15:04
Complaint
Pathetic service my shipment has been with the for 3 weeks I call everyday with no positive feedback just empty promises I will never refer anyone to them
Helpful (0)
Replies (2)0
Replies (2)
DHL Express's replyOfficial
01 Aug 2020, 08:07Dear Noni,
Thank you for your post. On behalf of DHL Express, I would like to apologize for the undoubted inconvenience the delay in delivery of the above shipment has caused.
We have received your complaint and we are working on getting the matter resolved and your shipment released for delivery.
The shipment was stopped by Port Health for inspection, we will feedback as soon as a responses are received.
Regards.
Avery Visagie
Customer Care Executive ZA | DHL Express
Thank you for your post. On behalf of DHL Express, I would like to apologize for the undoubted inconvenience the delay in delivery of the above shipment has caused.
We have received your complaint and we are working on getting the matter resolved and your shipment released for delivery.
The shipment was stopped by Port Health for inspection, we will feedback as soon as a responses are received.
Regards.
Avery Visagie
Customer Care Executive ZA | DHL Express
DHL Express's reply01 Aug 2020, 08:07
Official
Dear Noni,
Thank you for your post. On behalf of DHL Express, I would like to apologize for the undoubted inconvenience the delay in delivery of the above shipment has caused.
We have received your complaint and we are working on getting the matter resolved and your shipment released for delivery.
The shipment was stopped by Port Health for inspection, we will feedback as soon as a responses are received.
Regards.
Avery Visagie
Customer Care Executive ZA | DHL Express
Thank you for your post. On behalf of DHL Express, I would like to apologize for the undoubted inconvenience the delay in delivery of the above shipment has caused.
We have received your complaint and we are working on getting the matter resolved and your shipment released for delivery.
The shipment was stopped by Port Health for inspection, we will feedback as soon as a responses are received.
Regards.
Avery Visagie
Customer Care Executive ZA | DHL Express
NM
Noni M's updateReviewer Update
04 Aug 2020, 16:29Please can you provide me with an urgent update on what is happening with my shipment I have not been contacted this is ridiculous service
NM
Noni M's update04 Aug 2020, 16:29
Reviewer Update
Please can you provide me with an urgent update on what is happening with my shipment I have not been contacted this is ridiculous service