OM
Olunje M

1 reviews | Active since Jul 2016

21 Sept 2016, 16:42

Communication

<p>Really don't understand what it's going to take for me to recieve my parcel .1 u ddnt deliver at ur earliest chance now my parcel reflects as it being returned to shipper on what grounds thou?Dhl called me to tell me they would deliver today and tht I would hve to wait by shoprite because of hijacking although I paid fr my parcel to be delivered to my door nt my nearest shoprite.Now no communication from u and its reflecting as returned to shipper.</p>

0
Replies (3)
DHL Express
DHL Express's reply21 Sept 2016, 19:02
Official

Dear Olunje,

Please accept my sincerest apologies for the inconveience experianced .

As per our discussion, i have forwarded you an e-mail with my details and await futher instructions from yourself on how we are to proceed with the delivery of your parcel .

Kind Regards,

Ms Buhle .Sekoboane -

DHL Customer Care Executive office

Best regards,

DHL Express
DHL Express's reply21 Sept 2016, 19:03
Official

Dear Olunje,

Please accept my sincerest apologies for the inconvenience experienced .

As per our discussion, i have forwarded you an e-mail with my details and await futher instructions from yourself on how we are to proceed with the delivery of your parcel .

Kind Regards,

Ms Buhle.Sekoboane
Customer Care Executive – Executive office

Best regards,

OM
Olunje M's update22 Sept 2016, 15:01
Reviewer Update

Im really annoyed by all this going back and forth .Lily claims that she hasnt stopped the parcel and that she's trying to get hold of Dhl .I am so frustrated by this whole thing .