1 reviews | Active since May 2016
Communication
<p>Even worse than the previous complaint.</p> <p>I have been struggling with my shipment now for over 2 weeks. First there was a customs discrepency, then they wanted to charge me custom duty fees on the shipping costs. I have mailed them the invoice.</p> <p>I am not in the country so cannot phone, I had sent another invoice and asked for feedback, nothing has happened, not one response.</p> <p>This morning I emailed 5 people working at DHL South Africa, and all the mails came back undelivered</p> <p> </p> <p>What is Wrong with DHL, and I would like to mentio Gugu, who does not come back to me at all</p>
Dear Karl,
Thank you for bringing the complaint to our attention.
Please be advised that i will be investigating your shipment and will be responding to you directly on email.
My apologies that you are not receiving the service from DHL that you acquire to get your shipment cleared.
Kind Regards
Nicole Pietersen
Customer Care executive Office
Dear Karl,
Thank you for bringing the complaint to our attention.
Please be advised that i will be investigating your shipment and will be responding to you directly on email.
My apologies that you are not receiving the service from DHL that you acquire to get your shipment cleared.
Kind Regards
Nicole Pietersen
Customer Care executive Office
