1 reviews | Active since Jan 2017
Call Center bad service
<p>REF: ********** 196</p> <p>Send all the dietals to Lebohang Mogale yesterday and followed it up today and was told my parcel is on hold !!!! She dit not up date the system and was aske to resend it to Lindiwe Twala (not verry friendly ) I asked to speek to a senior person and was told the relevant person will call me back !!!!</p>
Dear Frans
I would like to sincerely apologise about the way this clearance has been handled thus far. I am currently liaising with imports department to establish the reason for the delay in getting this shipment cleared and delivered to you. I will be giving you further updates before close of business.
I will make sure that you get updates until this clearance has been resolved.
Kind regards,
Nosicelo Manentsa
Customer Care Executive Office
Dear Frans
I would like to sincerely apologise about the way this clearance has been handled thus far. I am currently liaising with imports department to establish the reason for the delay in getting this shipment cleared and delivered to you. I will be giving you further updates before close of business.
I will make sure that you get updates until this clearance has been resolved.
Kind regards,
Nosicelo Manentsa
Customer Care Executive Office