VH
Vernon H
1 reviews | Active since Oct 2017
05 May 2023, 07:07
Buhle refusing to assist as promised
After multiple online reviews to help get servie from this company who really doesnt care, I was promised a settlement for damages after supplying al the required documents as requested.
Yet again here we are 2 WEEKS vlater with no action on what was said would be done.
I have been in "broken communication" with Buhle who only responds and does what was siad would be done when a bad review pops up. Why do lead your clients to desperate measures to get simple things done?
If Buhle cant get the job done, please replace with a more competent and willing staff member!
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DHL Express's replyOfficial
05 May 2023, 09:26Dear Vernon H,
Thank you for bringing this matter to our attention
We apologise for the inconvenience this may have caused and assure you of our best efforts to rectify the matter as soon as possible.
We acknowledge the receipt of your complaint and are attending to this with the relevant department . We assure you of our best Services at all times and will revert to you within the next 2 hours.
Kind Regards,
Customer Care Executive ZA | DHL Express
DHL International (Pty) Ltd t/a DHL Express
DHL House
Fabriek & Van Acht Rd, Isando
1600, Gauteng
South Africa
***
Thank you for bringing this matter to our attention
We apologise for the inconvenience this may have caused and assure you of our best efforts to rectify the matter as soon as possible.
We acknowledge the receipt of your complaint and are attending to this with the relevant department . We assure you of our best Services at all times and will revert to you within the next 2 hours.
Kind Regards,
Customer Care Executive ZA | DHL Express
DHL International (Pty) Ltd t/a DHL Express
DHL House
Fabriek & Van Acht Rd, Isando
1600, Gauteng
South Africa
***
DHL Express's reply05 May 2023, 09:26
Official
Dear Vernon H,
Thank you for bringing this matter to our attention
We apologise for the inconvenience this may have caused and assure you of our best efforts to rectify the matter as soon as possible.
We acknowledge the receipt of your complaint and are attending to this with the relevant department . We assure you of our best Services at all times and will revert to you within the next 2 hours.
Kind Regards,
Customer Care Executive ZA | DHL Express
DHL International (Pty) Ltd t/a DHL Express
DHL House
Fabriek & Van Acht Rd, Isando
1600, Gauteng
South Africa
***
Thank you for bringing this matter to our attention
We apologise for the inconvenience this may have caused and assure you of our best efforts to rectify the matter as soon as possible.
We acknowledge the receipt of your complaint and are attending to this with the relevant department . We assure you of our best Services at all times and will revert to you within the next 2 hours.
Kind Regards,
Customer Care Executive ZA | DHL Express
DHL International (Pty) Ltd t/a DHL Express
DHL House
Fabriek & Van Acht Rd, Isando
1600, Gauteng
South Africa
***