LM
Lebesani M
1 reviews | Active since Jul 2013
20 Aug 2020, 20:51
Bogus delivery attempts
Dhl and bogus delivey attempts, which leads to ****** or missing packages. DHL, get your act together!
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Replies (1)
DHL Express's replyOfficial
22 Aug 2020, 13:34Dear Lebesani
I trust you are well and safe.
I appreciate that this has not been a happy encounter with DHL Express, as we strive to offer a top quality service at all times. Incidents of this nature are not taken lightly and we appreciate feedback from our valued customers in order to improve on our services.
Please look out for my email so you can provide me with the full details of your shipment to proceed with the investigation of the lost or missing shipment.
Thank you.
Kind Regards
Lebogang Madihlaba
DHL Express South Africa.
I trust you are well and safe.
I appreciate that this has not been a happy encounter with DHL Express, as we strive to offer a top quality service at all times. Incidents of this nature are not taken lightly and we appreciate feedback from our valued customers in order to improve on our services.
Please look out for my email so you can provide me with the full details of your shipment to proceed with the investigation of the lost or missing shipment.
Thank you.
Kind Regards
Lebogang Madihlaba
DHL Express South Africa.
DHL Express's reply22 Aug 2020, 13:34
Official
Dear Lebesani
I trust you are well and safe.
I appreciate that this has not been a happy encounter with DHL Express, as we strive to offer a top quality service at all times. Incidents of this nature are not taken lightly and we appreciate feedback from our valued customers in order to improve on our services.
Please look out for my email so you can provide me with the full details of your shipment to proceed with the investigation of the lost or missing shipment.
Thank you.
Kind Regards
Lebogang Madihlaba
DHL Express South Africa.
I trust you are well and safe.
I appreciate that this has not been a happy encounter with DHL Express, as we strive to offer a top quality service at all times. Incidents of this nature are not taken lightly and we appreciate feedback from our valued customers in order to improve on our services.
Please look out for my email so you can provide me with the full details of your shipment to proceed with the investigation of the lost or missing shipment.
Thank you.
Kind Regards
Lebogang Madihlaba
DHL Express South Africa.