1 reviews | Active since Apr 2016
Blame Shift Poor Execution Parcel Destroyed
Disregard of Depot to go to store within mall, stated they didn't have the correct address, when in fact all I added to the address was \Entrance 1 & 2\" because he was too lazy to simply walk to the shop. The Depot filed address Missing. I responded with a \"correct address form\" to Agnes. Agnes confirmed reception. I was notified that parcel was sent back to CHINA. <br> Lungile advised DHL to send the parcel back immediately. My Original Shipper notified me that the parcel was RETURNED to China, LEFT too long at DEPOT so it was destroyed. DHL SA BLAMES original shipper for picking up the parcel ,which they deny, and are sending proof that DHL had it destroyed. <br> Lungile and Charmaine are liasing to sort this out, but they keep on stating that they need the 3rd shippers address from me, (WHICH I DID SEND THROUGH AND HAVE PROOF THAT I DID) even though this is of course of no use. BLAME SHIFTING.<br> Parcel was Shipped on 13 March IT IS 21 April. Parcel contained power supply for a medical laser that is worth R1,000's. <br> DHL has NO SOLUTION and are rarely corresponding back with me. "
