Big shoutout to Martin Pope at the DHL Hatfield Pretoria service point, he went above and beyond to help me when my parcel was mis-shipped

Item: DHL Express
Rating: 5
Author: Lydia D

Big shoutout to Martin Pope at the DHL Hatfield Pretoria service point, he went above and beyond to help me when my parcel was mis-shipped. His professionalism, patience, and dedication to resolving the issue were truly impressive. Martin deserves a huge thank you and definitely a promotion! 🙏💯 5-star service all the way From the Namibian High Commission ⭐️⭐️⭐️⭐️⭐️

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Replies (1)

DHL Express's replyOfficial

28 Aug 2025, 10:53

Dear Lydia

Thank you for your kind words about Martin. I’m glad to hear his efforts have made a positive impact. We’re proud to have such dedicated team member, and we will ensure that he is recognized for this phenomenal 5 star Compliment.

Kind Regards,

Customer Care Executive ZA | DHL Express

DHL International Pty Ltd t/a DHL Express

Waterfall Logistics Precinct

Pretoria Main Road,

Waterfall City

Midrand, 2090

Gauteng

South Africa

DHL Express's reply28 Aug 2025, 10:53

Official