Be carefull how you declare and post items left behind overseas

My daughter goes to visit her sister in Ireland and inadvertently forgets her cell phone there. No problem - DHL express can bring it to SA. Use my name and address for deilvery as a pensioner, I am usually available to receive deliveries. A 'pro-forma' invoice, which is taken to be the insurance value of the phone is made out by DHL. In SA, +_ R2000 customs duty now has to be paid to clear the shipment. It took 8 phone calls to various DHL agents before I managed to get a person who understood the problem. Now to solve the problem, it is needed to do afrfidavits, fill out forms, and take around 40 pages to a SARS office with proof of a passport showing exit and entry dates. The problem , the shipment proforma is in my name and i just stayed at home over Christmas So to get the phone the customs duty was just paid In a nutshell, DHL messed up by not explaining their service correctly