1 reviews | Active since Jul 2012
Bad service=no service
On two occasions I got bad experience with DHL Express South Africa. 1. Webster Simelane took EFT payment for a shipment and then advised that they can not collect. 2. Promised a collection on Friday 22/09/2017 and then did not collect even on Monday 25/09/2017. As a result we occurred losses on both occasions. No letter of explanation or apologies received so far.
Dear Tg,
Please accept our apologies for the inconvenience caused and the level of service you have received.
Kindly be advised that I need your reference number for the collection so I can investigate and assist with resolving this matter. I will be contacting you directly on the details provided.
Kind Regards,
Akhona Mvuza
Customer Care Executive
Dear Tg,
Please accept our apologies for the inconvenience caused and the level of service you have received.
Kindly be advised that I need your reference number for the collection so I can investigate and assist with resolving this matter. I will be contacting you directly on the details provided.
Kind Regards,
Akhona Mvuza
Customer Care Executive