1 reviews | Active since Jul 2011
Bad Service with DHL: AWB ***
<p>I was scheduled to recieve a package through DHL, they sent an invoice which I paid. I then had to call them on a daily basis because I was not recieving the package. I was later told I had to pay a fine because the supplier had understated the amount on the invoice, after calls and emails harrassing me to pay the fine I eventually decided to pay. Two weeks later I still havent recieved my package. DHL has decided to keep my package for readons unknown to me. </p>
Dear Nokuthula,
Please accept my sincere apologies for the delay incurred on your shipment.
Kindly be advised that your parcel has been stopped by customs for an audit. I am sending you an email with all the details on their findings and what they require to finalize your case.
Regards,
Akhona Mvuza
Customer Care Executive Office
Dear Nokuthula,
Please accept my sincere apologies for the delay incurred on your shipment.
Kindly be advised that your parcel has been stopped by customs for an audit. I am sending you an email with all the details on their findings and what they require to finalize your case.
Regards,
Akhona Mvuza
Customer Care Executive Office
