tM
tinyiko M
1 reviews | Active since Aug 2011
02 Apr 2026, 13:14
Bad service
Parcel delays. Information not being updated on systems. Different consultants giving Different stories
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Replies (1)
DHL Express's replyOfficial
02 Apr 2026, 16:13Good day Tinyiko
Thank you for you for forwarding your concerns to us
I sincerely apologise for the delays you have experienced thus far.
Kindly be advised an agent assigned to the shipment has opened a case under CS***8, they will provide you further assistance on the matter until a resolution has been foundThank you for your patience and understanding.
Customer Care team ZA
DHL International Pty Ltd t/a DHL Express
Waterfall Logistics Precinct
Pretoria Main Road
Waterfall City
Midrand, 2090
Gauteng
South Africa
***
DHL Express's reply02 Apr 2026, 16:13
Official
Good day Tinyiko
Thank you for you for forwarding your concerns to us
I sincerely apologise for the delays you have experienced thus far.
Kindly be advised an agent assigned to the shipment has opened a case under CS***8, they will provide you further assistance on the matter until a resolution has been foundThank you for your patience and understanding.
Customer Care team ZA
DHL International Pty Ltd t/a DHL Express
Waterfall Logistics Precinct
Pretoria Main Road
Waterfall City
Midrand, 2090
Gauteng
South Africa
***