MC
Mulambi C
1 reviews | Active since Sept 2020
30 Sept 2020, 15:12
Bad service
I went to the Spartan branch to send goods for my client in Congo Epiroc and the ladies because they to lazy to type the airway bills they sent us away such employees bleed the company of revenue DHL is Supposed to to make
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DHL Express's replyOfficial
30 Sept 2020, 16:33Dear Mulambi ,
I trust this mail finds you well and safe. Thank you for bringing your complaint to our attention, I sincerely apologies for the manner in which this has been handled.
I can assure you we at DHL, take great pride in ensuring our customers have a satisfying experience with our services.
Please allow me a chance to investigate this with further and I will revert to you within the next 24 working hours. Thank you.
Kind Regards,On behalf of the MD office.Busisiwe Sithole
I trust this mail finds you well and safe. Thank you for bringing your complaint to our attention, I sincerely apologies for the manner in which this has been handled.
I can assure you we at DHL, take great pride in ensuring our customers have a satisfying experience with our services.
Please allow me a chance to investigate this with further and I will revert to you within the next 24 working hours. Thank you.
Kind Regards,On behalf of the MD office.Busisiwe Sithole
DHL Express's reply30 Sept 2020, 16:33
Official
Dear Mulambi ,
I trust this mail finds you well and safe. Thank you for bringing your complaint to our attention, I sincerely apologies for the manner in which this has been handled.
I can assure you we at DHL, take great pride in ensuring our customers have a satisfying experience with our services.
Please allow me a chance to investigate this with further and I will revert to you within the next 24 working hours. Thank you.
Kind Regards,On behalf of the MD office.Busisiwe Sithole
I trust this mail finds you well and safe. Thank you for bringing your complaint to our attention, I sincerely apologies for the manner in which this has been handled.
I can assure you we at DHL, take great pride in ensuring our customers have a satisfying experience with our services.
Please allow me a chance to investigate this with further and I will revert to you within the next 24 working hours. Thank you.
Kind Regards,On behalf of the MD office.Busisiwe Sithole