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Patrick M
1 reviews | Active since Mar 2016
12 Mar 2016, 10:12
BAD SERVICE
WAYBIL *** dhl did not deliver on time. i was at springs they should deliver to me at doornfontein on 11.03.2016. i called them asking are they sure they will deliver on 11.03.2016 because i dont want to go to doornfontein for nothing.they agree they will come on 11.03.2016. they did not come. i came to doornfontein for nothing. DHL gave me bad service,i called they gave me empty promise. so unprofessional. my cell ***
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Replies (1)
DHL Express's replyOfficial
14 Mar 2016, 12:26Hello patrick07,
Dear Patrick,
Please accept my sincerest apologies for the manner in which this matter has been handled.Unfortunately we were unable to deliver as the delivery address was incorrect and a contact number was not provided on the waybill.
As discussed, kindly forward me your full delivery address (to my personal e-mail address) in order to ensure that delivery takes place today .
Kind regards,
Ms Buhle.Sekoboane
Customer Care Executive Desk
+***0
Dear Patrick,
Please accept my sincerest apologies for the manner in which this matter has been handled.Unfortunately we were unable to deliver as the delivery address was incorrect and a contact number was not provided on the waybill.
As discussed, kindly forward me your full delivery address (to my personal e-mail address) in order to ensure that delivery takes place today .
Kind regards,
Ms Buhle.Sekoboane
Customer Care Executive Desk
+***0
DHL Express's reply14 Mar 2016, 12:26
Official
Hello patrick07,
Dear Patrick,
Please accept my sincerest apologies for the manner in which this matter has been handled.Unfortunately we were unable to deliver as the delivery address was incorrect and a contact number was not provided on the waybill.
As discussed, kindly forward me your full delivery address (to my personal e-mail address) in order to ensure that delivery takes place today .
Kind regards,
Ms Buhle.Sekoboane
Customer Care Executive Desk
+***0
Dear Patrick,
Please accept my sincerest apologies for the manner in which this matter has been handled.Unfortunately we were unable to deliver as the delivery address was incorrect and a contact number was not provided on the waybill.
As discussed, kindly forward me your full delivery address (to my personal e-mail address) in order to ensure that delivery takes place today .
Kind regards,
Ms Buhle.Sekoboane
Customer Care Executive Desk
+***0