LL
Lewis L

1 reviews | Active since Dec 2017

06 Jun 2022, 11:52

Bad service

I ordered goods from China and the delivery was scheduled for today, but DHL messed up by sending my shipment to Germany, now they just say that delivery will only be tomorrow

0
Replies (1)
DHL Express
DHL Express's reply06 Jun 2022, 12:03
Official
Dear Lewis Liebenberg,

Thank you for contacting DHL Express  We apologise for the inconvenience this may have caused and assure you of our best efforts to rectify the matter as soon as possible.   Please note that this query has been allocated to our Customer care team who will be in contact with today  We assure you of our best Services at all time .  Should you need to contact us , please feel free to do so on our direct details below and we will gladly assist

 Kind Regards,  DHL Customer Care departmentDHL Executive office -  ZA | DHL Express  DHL International (Pty) Ltd t/a DHL Express DHL House Fabriek & Van Acht Rd, Isando 1600, Gauteng South Africa