Bad service
<p>ITs been more than a week that our parcel been in the country. We have paid the import duty as requested by DHL waybill no ********** 986. Then they require the sars doc for the import no. it was send and confirmed, then they have not received the payment, The part the really gets to me is that they just put you on hold and hope you become fedup and drop the phone!! I have the phone logs if you would like to hear the DHL!!! I THINK YOUR SERVICE SUC****! </p>
Dear Dercksen
I would like to sincerely apologise about the way your clearance has been handled thus far. May you please give me time to work on resolving this complaint to your satisfaction and to be able to restore your faith in DHL Express.
I will be in communication with you via email as agreed.
Kind Regards
Nosicelo Manentsa
Dear Dercksen
I would like to sincerely apologise about the way your clearance has been handled thus far. May you please give me time to work on resolving this complaint to your satisfaction and to be able to restore your faith in DHL Express.
I will be in communication with you via email as agreed.
Kind Regards
Nosicelo Manentsa