Bad experience ever

<p>Hi my name is Makgala I happened to use DHL services which unfortunately is turned out horrible,, I mean a nightmare. I was expecting a package from Ghana which was sent, when the person send it he was told to put on the battery on the phone that coursed the package to be held at Nigeria DHL as they said the battery was not supposed to be on that required the sender to fill in the former to authorise them to open the package to remove the battery, the package got to S.A as it's destination. When it got here I called to know when I will get it but more problems happened, I was told of the invoice that is not appropriate which what surprises me us how was is it all released from Ghana to Nigeria till South Africa with a wrong invoice, we did what we were told to do to rectify that, </p> <p>In that package there was a phone, booklets and Anointing water those were from church were not bought, they were free so we resent the phone invoice as that was what bought, when I explained that to them I was told that the procedure want everything to have an amount even if we can price them 1$ which was gonna be vatted and I am to pay whatever vat I will be charged for something that I didn't buy, that was done, I kept on calling but got no help, my package arrived on the 27th July but still even today I haven't got it; I gave been calling till this morning again as I called to check when was I gonna get it as we did all that was required of us even payment was done then I was told that my package is in hold because of the Anointing water in that package I was not told what will the do but was told it was the procedure. All in all had a bad journey with DHL the speed service they promise I didn't get it,, only for that package I spent close to 900 ranks but am still stack without my package. How sad</p>