kK
keletsomathibe K
1 reviews | Active since Jun 2017
11 Feb 2021, 07:38
BAD DRIVING AND CHATTING ON A CELLPHONE
DHL Truck drivers are danger to the public road and someones life doesn't matter to them. This morning Truck driver for HH20CYGP 3300 was busy chatting on cellphone and didn't stop on a T-junction which is a stop sign for him and i had a right of way . The driver was concentrating on a cellphone whereby i had apply my brakes and almost bumped a tree. Life comes once and a bad driver can be replaced to safe the public. I am still shaking after this incident.
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DHL Express's replyOfficial
16 Feb 2021, 23:26 Dear Keletso M
I trust this mail finds you well and safe. Thank you for bringing your complaint to our attention, I sincerely apologise for the manner in which this has been handled. I can assure you we at DHL, take great pride in ensuring our customers have a satisfying experience with our services. Please allow me a chance to investigate this with further and I will revert to you within the next 24 working hours. Thank you. Kind Regards, On behalf of the MD office. Busisiwe Sithole
I trust this mail finds you well and safe. Thank you for bringing your complaint to our attention, I sincerely apologise for the manner in which this has been handled. I can assure you we at DHL, take great pride in ensuring our customers have a satisfying experience with our services. Please allow me a chance to investigate this with further and I will revert to you within the next 24 working hours. Thank you. Kind Regards, On behalf of the MD office. Busisiwe Sithole
DHL Express's reply16 Feb 2021, 23:26
Official
Dear Keletso M
I trust this mail finds you well and safe. Thank you for bringing your complaint to our attention, I sincerely apologise for the manner in which this has been handled. I can assure you we at DHL, take great pride in ensuring our customers have a satisfying experience with our services. Please allow me a chance to investigate this with further and I will revert to you within the next 24 working hours. Thank you. Kind Regards, On behalf of the MD office. Busisiwe Sithole
I trust this mail finds you well and safe. Thank you for bringing your complaint to our attention, I sincerely apologise for the manner in which this has been handled. I can assure you we at DHL, take great pride in ensuring our customers have a satisfying experience with our services. Please allow me a chance to investigate this with further and I will revert to you within the next 24 working hours. Thank you. Kind Regards, On behalf of the MD office. Busisiwe Sithole