MR
Michelle R
1 reviews | Active since Nov 2022
16 Dec 2022, 16:38
BAD BAD BAD SERVICE
BAD service!!!!! Supervisors/Managars promise to call you back to sort out a situation and I am still waiting! They just dont want to assist you!!! 3rd time in a row , 3 different packages, expensive shipment of R10k plus and all 3 times the money was taken twice from our account. I had to struggle weeks to sort it out!
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Replies (2)MR
Michelle R's updateReviewer Update
16 Dec 2022, 16:45Needs to be 1 star and NOT 5!!!
MR
Michelle R's update16 Dec 2022, 16:45
Reviewer Update
Needs to be 1 star and NOT 5!!!
DHL Express's replyOfficial
17 Dec 2022, 08:37Dear Michelle
Thank you for bringing this matter to our attention
We apologise for the inconvenience this may have caused and assure you of our best efforts to rectify the matter as soon as possible.
We acknowledge the receipt of your complaint and are attending to this with the relevant department.
Kind Regards,
Customer Care Department | DHL Express
DHL International (Pty) Ltd t/a DHL Express
DHL House
Fabriek & Van Acht Rd, Isando
1600, Gauteng
South Africa
DHL Express's reply17 Dec 2022, 08:37
Official
Dear Michelle
Thank you for bringing this matter to our attention
We apologise for the inconvenience this may have caused and assure you of our best efforts to rectify the matter as soon as possible.
We acknowledge the receipt of your complaint and are attending to this with the relevant department.
Kind Regards,
Customer Care Department | DHL Express
DHL International (Pty) Ltd t/a DHL Express
DHL House
Fabriek & Van Acht Rd, Isando
1600, Gauteng
South Africa