KM
Kili M
1 reviews | Active since Nov 2018
20 Nov 2018, 12:54
BAD BAD BAD
I went to the DHL Rivonia offices at 100 Rivonia Road to collect my passport and what a WOW... I could have swore I had walked into a government office. The staff were unfriendly and rude, the office was so stuffy, I was half waiting for them to tell me the system was offline... So disappointing
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DHL Express's replyOfficial
20 Nov 2018, 13:52Dear Kili, Thank you for contacting DHL Express . I apologise if your last interaction with us was not as seamless as we would have wanted it to be . Thank you for taking the time to provide us with feedback regarding the your last visit at our depot’s - this has allowed us to address the issue’s raised to provide a better Service and Visit in future . We are currently looking into the matter and will be sure to revert with feedback once received . Below are my direct details should you need to get in contact with me . Best Regards,Ms Buhle Sekoboane
Customer Care Executive Office DHL Express – South Africa
DHL House
Cnr: Fabriek and Van Acht Streets
Isando, Gauteng, 1600
Customer Care Executive Office DHL Express – South Africa
DHL House
Cnr: Fabriek and Van Acht Streets
Isando, Gauteng, 1600
DHL Express's reply20 Nov 2018, 13:52
Official
Dear Kili, Thank you for contacting DHL Express . I apologise if your last interaction with us was not as seamless as we would have wanted it to be . Thank you for taking the time to provide us with feedback regarding the your last visit at our depot’s - this has allowed us to address the issue’s raised to provide a better Service and Visit in future . We are currently looking into the matter and will be sure to revert with feedback once received . Below are my direct details should you need to get in contact with me . Best Regards,Ms Buhle Sekoboane
Customer Care Executive Office DHL Express – South Africa
DHL House
Cnr: Fabriek and Van Acht Streets
Isando, Gauteng, 1600
Customer Care Executive Office DHL Express – South Africa
DHL House
Cnr: Fabriek and Van Acht Streets
Isando, Gauteng, 1600