AWFUL SERVICE, WASTE OF TIME

I HATE DEALING WITH DHL. You will sit no longer than 10 minutes on a phone call being transferred from one department/person to the next and back again only to be hung-up on. I dont think DHL staff know how to use a phone or who they work with. I have to phone a minimum of 3 times (at a minimum of 10 minutes a call) before you will be able to get hold of the person dealing with your consignment. And no one but that person can really help you.<br> <br> Oh and my parcel has been with dhl/customs for 42 DAYS already and no one can tell me why or whether there is any indication of getting my parcel released.