AM
Akhona M

1 reviews | Active since Mar 2017

03 Aug 2017, 12:39

Annoyed

<p class="MsoNormal" style="color: #000000; font-family: sans-serif; font-size: 11.008px;"><span lang="EN-ZA">I have had just about enough with dhl honestly ,extremely Slow and response time is extremely poor.Just the other day I logged a complaint to dhl now once again we are at it.I have not been using Dhl for over 8-10months due to the poor service received.I have been using fedex and tnt and never do I ever experience so much nonsense ,there is another parcel on its way for me and I doubt after that parcel I will use dhl –absolute atrocious service from the last lady who assisted whom I asked to put me through complaints but she put me right back to switchboard…Sies im extremely disgusted and over dhl.<u></u><u></u></span></p> <p class="MsoNormal" style="color: #000000; font-family: sans-serif; font-size: 11.008px;"><span lang="EN-ZA"><u></u> </span></p>

0
Replies (1)
DHL Express
DHL Express's reply03 Aug 2017, 15:30
Official

Dear Akhona

I would like to sincerely apologise about the way your delivery has been handle thus far.

Please be advised that a customer care agent has been assigned to your complaint and will assist you further.

Kind regards

Nosicelo Manentsa