After 1 hellopeter complaint, still no luck

Item: DHL Express
Rating: 2
Author: Pinni G

I put in a Hellopeter complaint on 30 March because no one from sales called me back after promising to Buhle then wrote to me and apologized and said someone would call me. Someone did eventually call me after I emailed her back to say that still no one called me They promised me import rates but then never got back to me On 7 April, I emailed Buhle but got no response WHAT PATHETIC SERVICE!!!!

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Replies (1)

DHL Express's replyOfficial

08 Apr 2016, 11:05

Hello ponchg007,

Dear Pinni ,

Please note that the rates were forwarded to your e-mail address on the 01 April 2016.
I have just re-sent them and forwarded to your gmail e-mail address .

My apologies for the inconvenience .

If there is anything else that we can assist you with , please, do not hesitate to let me know .

Thank you & kind regards,
_____________________________________________________________
Ms Buhle.Sekoboane
Customer Care Executive - Executive office | DHL Express

DHL Express's reply08 Apr 2016, 11:05

Official