PS
PRINCE S

1 reviews | Active since May 2017

26 May 2017, 10:36

ACCIDENT

<p>A Dhl driver was driving negligently as a result he smashed into after forcing his way into my lane , Its been a terrible experience trying to get the company to take accounterbility for their driver Themba Xumalo . Its unbelievable that even after speaking to the fleet manager Nick Mabua and providing my details to him , ive had no assistance , if this is how this company treats the public why should we trust them with our parcels . </p>

0
Replies (1)
DHL Express
DHL Express's reply26 May 2017, 13:29
Official

Dear Prince,

Thank you for taking my call and bringing the matter to our attention.

Please accept my sincere apology for the inconvenience and undue frustration caused by this matter.

As per our discussion, I am in contact with the relevant department to have the matter resolved swiftly. I will be in contact with you shortly with feedback.

Kindest regards.

Avery Visagie

Customer Care Executive

Best regards,