Absolutely shocking service, no one gets back to you, promises are made, I have spoken to 6 people in 3 days

Dear Dorethea Pretorius 

Thank you for bringing this issue to our attention.

Please accept our apologies for any inconvenience caused. We are committed to resolving the matter promptly and have already engaged the appropriate department. Rest assured, we are dedicated to providing you with our finest services at all times and will follow up with you within the next two hours.
 

Kind Regards, 

Customer Care Executive ZA | DHL Express 

 

Waterfall Logistics Precinct, 

Pretoria Main Road, 

Waterfall City, 

Midrand, 2090 

Gauteng 

South Africa