CB
Charlie B
1 reviews | Active since Nov 2018
08 Nov 2023, 14:27
A DHL hero
Some mixup with the seller meant my item was sent to the wrong place, Eric Mahlaela managed to 100% resolve the issue, communicate effectively with me and overall gave some of the best service I've experienced from a courier- thank you!
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DHL Express's replyOfficial
08 Nov 2023, 15:00Dear Charlie
Thank you very much for taking the time to send through this compliment for Eric . I will ensure that he is recognised for his great service and I am pleased to hear that your issue has been resolved.
Kind Regards,
DHL Express Customer Care Department on behalf of Jed
Thank you very much for taking the time to send through this compliment for Eric . I will ensure that he is recognised for his great service and I am pleased to hear that your issue has been resolved.
Kind Regards,
DHL Express Customer Care Department on behalf of Jed
DHL Express's reply08 Nov 2023, 15:00
Official
Dear Charlie
Thank you very much for taking the time to send through this compliment for Eric . I will ensure that he is recognised for his great service and I am pleased to hear that your issue has been resolved.
Kind Regards,
DHL Express Customer Care Department on behalf of Jed
Thank you very much for taking the time to send through this compliment for Eric . I will ensure that he is recognised for his great service and I am pleased to hear that your issue has been resolved.
Kind Regards,
DHL Express Customer Care Department on behalf of Jed