1 reviews | Active since Aug 2019
4 MOTHS WAITING FOR MY GOODS TO BE CLEARED BUT NO THEY DECIDED TO JUST NOT RELEASE THEM
Am very ****ed at DHL they have been giving me run around with my parcel which i was supposed to receive in July , they requested all relevant documents i submitted still they said it was not the correct one , they wanted to know whats inside the package i told them whats inside the package but that was not enough its been 4 months of waiting for my goods , they requested the seller to write a letter what are the products made of and what ingredients we sent that but still i did not hear from them all i wanted is for them to ship back the goods to the seller so that i get my money back since they dont want to give me my spiritual products or mybe they want to use them for them self's i dont know i have never had issues with any other cargo in my life but DHL SUCKS , hat is it that they want or it it me showing my self or the problem is the goods are coming from Nigeria am very angry and ****ed , 4 good months being **** too they there keeping my goods for what ?AWB : ***
I trust you are well.
Please accept my humble apology for the way we have handled your shipment. I did receive your complaint and looking into it, I am personally investigating what transpired and will put measures into place to ensure that same does not happen again.
Kindly look out for my email so we can discuss the matter further.
Kind Regards
Lebogang Madihlaba
DHL Express South Africa
I trust you are well.
Please accept my humble apology for the way we have handled your shipment. I did receive your complaint and looking into it, I am personally investigating what transpired and will put measures into place to ensure that same does not happen again.
Kindly look out for my email so we can discuss the matter further.
Kind Regards
Lebogang Madihlaba
DHL Express South Africa
i just want to take this moment , and thank you for my parcel the issue has been resolved and i have received my delivery thank you so much for taking this matter serious , looking forward doing business with you in the future , and please do also advise was was the main issues for the parcel to delay so that we avoid such to happen on our next purchase delivery .
thank you and much appreciated .
i just want to take this moment , and thank you for my parcel the issue has been resolved and i have received my delivery thank you so much for taking this matter serious , looking forward doing business with you in the future , and please do also advise was was the main issues for the parcel to delay so that we avoid such to happen on our next purchase delivery .
thank you and much appreciated .
Kind Regards
Lebogang Madihlaba
DHL Express South Africa
Kind Regards
Lebogang Madihlaba
DHL Express South Africa
