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Nee N

1 reviews | Active since Jul 2020

16 Apr 2018, 15:53

3rd Party

Please can you help me with whom you 3rd party is please, i have a parcel that must deliver and do not know whom to contact because it is quite urgent.

0
Replies (1)
DHL Express
DHL Express's reply16 Apr 2018, 17:25
Official

Dear Eugena,

Thank you for contacting DHL Express.

I attempted to contact you but your mobile rang unanswered so I left a detailed voice message for you .

Please note that your shipment successfully cleared Customs and was handed over to our Third party for delivery tomorrow . The shipment has already been handed over to our third party for transit and cannot be retrieved as it is en route.

We will alert the necessary departments to ensure earliest delivery of parcel .

We can appreciate the undue frustration caused to you by this matter and will ensure that you are updated every step of the way.

Please find below my direct details should you want to get a hold of me

Best Regards,

Ms Buhle Sekoboane
Customer Care Executive Office

DHL Express – South Africa
DHL House
Cnr: Fabriek and Van Acht Streets
Isando, Gauteng, 1600


Best regards,