2nd Complaint and still no service!

I have currently living in the UAE. <br> I purchased 3 x Bar knook stools and want to have them exported here. <br> <br> I contacted DHL over there rate and quote online section, Busisuwe responded with a quotation and some questions. I responded back 12 August , again 2 days later and then again, with no response I then complained on the DHL online portal, to that, Akona responded and asked me for my reference number (10-1754) so that this could get sorted out, I responded to Akona on the 20th August and then followed up again 3 days later, I am still waiting on a response!!! <br> <br> i went back on to DHL's website and tried to arrange the shipment with the online credit card self service, the quotation for the shipment came back at 3 times the price Busisuwe originally quoted. <br> <br> I find this extremely frustrating and this shows a lack of interest in customer service and feed back. if DHL does not need the money from private clients then they should not have a devision for this ! <br> <br>