22 days later, still no delivery

Item: DHL Express
Rating: 2
Author: Anne Van der Linden

My parcel was sent from the UK and landed in Johannesburg on 31 August today is 22 September and I still have no parcel.<br> <br> Is DHL always this slow<br> <br>

Helpful (0)

Replies (1)

DHL Express's replyOfficial

22 Sept 2015, 18:46

Hello avanderlinden,

Dear Anne,

Thank you for calling the matter to our attention.

Kindly note that I have sent you an e-mail to your private G mail account , confirming the whereabouts of your shipment and advising you of the delivery requirements .

Please accept the apologies of DHl for the inconvenience caused by this delay .

Thank you & Kind Regards,
_____________________________________________________________
Ms Buhle.Sekoboane
Customer Care Executive Office | DHL Express

DHL Express's reply22 Sept 2015, 18:46

Official