1-3 Days Delivery False advertising.

South Africa Local DHL service offers bad service, my shipment arrived in the country yesterday. customs clearance done this morning at 07:13 and updated at 10:26 after I contacted DHL locally and Consultant named Brenda kept referring to the package as low value. I paid an exorbitant amount for my shipment to reach my residence within 3 days as stated. <br> <br> And 3 hours after asking Brenda to escalate the matter and she informed she is not authorised to provide information to me that i can collect the package, I am then contacted by Brendon who informs me that I will receive the package during this week. I protested at which point he changed the delivery date to tomorrow. <br> <br> Track DHL Express Shipments is an international system which shows all tracking details after the merchant has shipped it. Why is that american branch can work through the weekend and not south african?<br> <br> My friends will know never to waist their time with misleading information as shown here by the lack of urgency by the local DHL office. At least with the south african postal you expect the delays but once the package has reached JIMC you receive an sms for collection. Not pay a fortune for bad delivery locally.